Getting Started
Welcome to Shine Counseling Center!
I will send you an invitation via email to a HIPAA compliant, secure client portal. You will be sent initial paperwork through the client portal. Please feel free to contact me if you have any questions regarding the paperwork. It will take approximately one hour to complete. After I receive the paperwork, I will review it and contact you if there is anything that needs to be completed. All paperwork must be returned no later than 24 hours prior to a session. If the paperwork is not received 24 hours in advance, the session will need to be rescheduled.
You will receive a link through email and/or text for the session and appointment reminders as well. I send a final reminder the day of your session. If you have misplaced the link or did not receive one, please contact me via the client portal and I can resend it.
If you are not able to call on time due to an unexpected situation, please contact me via the client portal if possible or call me at (843) 968-2364. If you are later than 15 minutes, the session will need to be rescheduled. I cannot guarantee that you will receive the full amount of time scheduled for the session if you are running late, but I will do my best to accommodate you if possible. Cancellations fees apply for no-show appointments and for appointments not cancelled within 24 hours.
Sessions are typically 50-60 minutes and usually take place weekly or bi-weekly depending on your needs. The first session will be a diagnostic assessment which will last about 60-90 minutes where I’ll learn more about your background, goals, and symptoms. After the first session, you will receive a Good Faith Estimate through the client portal which will alert you to estimated treatment costs.
Assessment (informal and formal) will continue throughout the process, so we can make sure that you are on track toward meeting your goals. We will collaborate on your treatment plan. Afterward, I will send you a copy through the client portal. Every few months or as needed, we will review your treatment goals and progress.
